TERMS
Terms and Conditions for Nutricity.co.nz
Welcome to Nutricity.co.nz ("we," "our," "us"). By accessing or using our website ("Site") and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our Site.
1. Use of the Site
- You must be at least 18 years old to use this Site. If you are under 18, you may use the Site only with the involvement of a parent or guardian.
- You agree not to use our Site for any illegal or unauthorized purpose.
- We reserve the right to refuse service, terminate accounts, or cancel orders if we believe you have violated these Terms.
2. Products and Services
- Our products are intended for personal use only and not for resale.
- We make every effort to display accurate product descriptions, but we do not guarantee the accuracy of product images, descriptions, or availability.
- Prices are subject to change without notice.
- We reserve the right to limit quantities or discontinue products at any time.
3. Ordering and Payments
- By placing an order, you agree to provide accurate and complete information.
- We accept various payment methods, including credit/debit cards, PayPal, and other payment gateways.
- Orders are subject to acceptance and availability. If an order is canceled, we will refund the full amount paid.
- We reserve the right to refuse any order suspected of fraud or unauthorized use.
4. Shipping and Delivery
- We aim to process and ship orders within 1-5 Days.
- Delivery times may vary depending on location, carrier delays, or external factors beyond our control.
- Shipping fees and estimated delivery times are displayed at checkout.
- Once an order is shipped, we are not responsible for lost, stolen, or delayed packages. Customers should contact the carrier for assistance.
5. Returns, Refunds, and Exchanges
- We accept returns for unused and unopened products within 7 Days of purchase.
- Refunds are issued to the original payment method after inspecting the returned product.
- Shipping costs are non-refundable unless the return is due to our error.
- Certain products, such as perishable goods, opened supplements, and clearance items, are non-refundable.
- To initiate a return, contact us at [email protected]
6. Subscription Services (If Applicable)
- If you subscribe to recurring deliveries, you authorize us to charge your payment method at scheduled intervals.
- Subscription cancellations must be made at least 2 days before the next billing date.
- We reserve the right to modify subscription plans, pricing, or features with prior notice.
7. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials.
- Any unauthorized use of your account should be reported immediately.
- We reserve the right to suspend or terminate accounts that violate these Terms.
8. Intellectual Property
- All content on this Site, including text, images, logos, and product descriptions, is owned by Nutricity.co.nz and protected by copyright laws.
- You may not copy, distribute, or use our content without prior written permission.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
- We do not guarantee that our Site will be error-free, uninterrupted, or secure.
- Our total liability for any claim shall not exceed the amount paid for the product in question.
10. Health Disclaimer
- Our products are not intended to diagnose, treat, cure, or prevent any disease.
- Information on this Site is for educational purposes only and should not be considered medical advice.
- Consult a healthcare professional before using any dietary supplement, especially if you have pre-existing health conditions, are pregnant, or are taking medication.
11. Third-Party Links
- Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.
- Use of third-party links is at your own risk.
12. Privacy Policy
- Your use of this Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
- By using this Site, you consent to the collection and processing of your data as described in our Privacy Policy.
13. Force Majeure
- We shall not be held liable for any delays or failure to perform due to events beyond our control, including but not limited to natural disasters, pandemics, strikes, supply chain disruptions, or government regulations.
14. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed in accordance with the laws of Australia.
- Any disputes shall be resolved through courts of Australia.
- If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
15. Changes to Terms and Conditions
- We reserve the right to update these Terms at any time without prior notice.
- Continued use of the Site after changes means you accept the revised Terms.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Phone: +61 479 046 169
By using our Site, you agree to these Terms and Conditions.