Shipping & Delivery Policy


Shipping Cost:

- All orders get free shipping.

Free Shipping Order Value Conditions

No conditions – free standard shipping applies to all orders.

Shipping Country

We currently ship to all destinations within New Zealand.

Products Covered

All products sold on Nutricity.co.nz are eligible for free shipping.

Order Cut-Off Time

Time: 4:00 PM

Timezone: GMT+12:00 New Zealand Standard Time (Auckland)

Handling Time

Orders are processed and dispatched within 1–2 business days (Monday to Friday).

Transit Time

Estimated Transit Time: 2–9 business days

Delivery occurs Monday to Saturday across all New Zealand destinations.

Total Delivery Time

Estimated Total Delivery Time: 3–11 business days, depending on customer location.

Order Confirmation & Tracking

You will receive a confirmation email after placing your order, and a shipping confirmation with tracking details once the order is dispatched.

Lost or Missing Packages

If your order shows as delivered but hasn’t been received, please check with your local delivery provider and contact us at [email protected] for assistance.

Damages

If your order arrives damaged, please contact us immediately at [email protected].

Contact Us

Email: [email protected]