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Payment Policy

Payment Policy

Introduction

At Nutricity.co.nz, we are committed to making your shopping experience secure, convenient, and hassle-free.

This Payment Policy outlines the payment methods we accept and how we securely handle your transaction information.

Accepted Payment Methods

We currently accept the following forms of payment:

  • Credit Cards (Visa, MasterCard, American Express)

  • Debit Cards (issued by major New Zealand and international banks)

💳 Please note:

At this time, we do not accept PayPal, Afterpay, ZipPay or other alternative payment platforms.

Payment Currency

  • All product prices are displayed in New Zealand Dollars (NZD).

  • All payments and transactions will be processed in NZD at checkout.

Billing Information

To help ensure a smooth and timely processing of your order, please:

  • Provide accurate and complete billing information, including your billing address and contact details.

  • Ensure that the cardholder’s name and billing address match the information on file with your bank or card issuer.

Incomplete or inaccurate billing information may result in transaction delays or order cancellations.

Payment Confirmation

After your payment is successfully processed:

  • You will receive a confirmation email containing your order summary and transaction details.

  • If you do not receive a confirmation email within a few minutes, please check your spam or junk folder, or contact our support team at:

📧 [email protected]

Transaction Security

We take your security seriously:

  • All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your personal and financial information.

  • Nutricity.co.nz does not store your credit or debit card details on our servers at any point.

Your privacy and security are our top priorities.

Promotions & Discounts

From time to time, we may offer special promotions or discount codes. Please keep in mind:

  • Only one coupon or discount code can be applied per order, unless otherwise specified.

  • Promotional offers are subject to availability and may be changed or withdrawn at any time without prior notice.

Please ensure discount codes are applied before completing checkout — they cannot be applied retroactively.

Policy Updates

Nutricity.co.nz reserves the right to update or modify this Payment Policy at any time.

Any changes will take effect immediately upon being posted on this page.

Contact Us

If you have any questions about this policy or your payment, please contact us at:

Email: [email protected]

Contact Form: Click Here
Live Chat: Click Here

Phone: +61 479 046 169
Business Hours:
Monday – Friday: 8:00 AM – 6:00 PM (NZST)
Saturday – Sunday: 10:00 AM – 4:00 PM (NZST)
Response Time: We aim to respond within 1 business day.